Terms and Conditions - Pressure Washing Hammersmith
Introduction
Welcome to Pressure Washing Hammersmith. These Terms and Conditions govern your use of our services and outline the rights and responsibilities of both our company and you as a client. By engaging our services, you agree to abide by these terms.
Definitions
- Service Provider: Refers to Pressure Washing Hammersmith and its authorized personnel.
- Client: Any individual or entity requesting and receiving services from the Service Provider.
- Services: The pressure washing services offered, including but not limited to residential, commercial, and industrial cleaning.
Scope of Services
Pressure Washing Hammersmith offers comprehensive pressure washing solutions tailored to meet the unique needs of our clients. Our services include:
- Exterior house washing
- Driveway and pavement cleaning
- Graffiti removal
- Deck and patio restoration
- Commercial property maintenance
All services are performed using industry-standard equipment and eco-friendly cleaning agents to ensure effective and safe cleaning.
Client Obligations
As a client, you are expected to:
- Provide accurate information regarding the property and areas to be cleaned.
- Ensure that access to the property is available at the scheduled time.
- Remove any valuable or sensitive items from areas to be cleaned.
- Communicate any special requirements or concerns prior to service commencement.
Failure to meet these obligations may result in delays or additional charges.
Payment Terms
Our pricing structure is based on the scope and complexity of the job. Payment terms are as follows:
- Deposit: A deposit may be required upfront for larger projects.
- Payment Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers.
- Payment Due: Payment is due upon completion of the service, unless otherwise agreed upon in writing.
Invoices will be provided detailing the services rendered and the total amount due. Late payments may incur additional fees.
Liability and Insurance
Pressure Washing Hammersmith maintains comprehensive liability insurance to cover any accidental damage or injury that may occur during service. However, we are not liable for:
- Pre-existing damage to property not caused by our services.
- Damage resulting from client negligence or failure to follow pre-service instructions.
- Loss of personal belongings left in areas to be cleaned.
We strive to perform our services with the highest level of care and professionalism to minimize any potential risks.
Cancellation and Refund Policy
We understand that schedules can change. Our cancellation policy is as follows:
- Notice Period: Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
- Refunds: Full refunds are available for cancellations made within the specified notice period. Cancellations made less than 24 hours before the scheduled service may incur a fee.
- Rescheduling: We will make reasonable efforts to accommodate rescheduling requests based on availability.
Refunds will be processed using the original payment method.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in England and Wales.
Amendments
Pressure Washing Hammersmith reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes via email or other communication channels. Continued use of our services after such changes constitutes acceptance of the new terms.
Intellectual Property
All content, branding, and materials provided by Pressure Washing Hammersmith are the intellectual property of the company and are protected by applicable copyright laws. Unauthorized use or reproduction of these materials is prohibited.
Privacy Policy
Your privacy is important to us. We collect and handle personal information in accordance with our Privacy Policy, which is available upon request. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
Termination
Either party may terminate the service agreement under the following conditions:
- Breach of Terms: Failure to comply with any part of these Terms and Conditions.
- Insolvency: If either party becomes insolvent or unable to fulfill their obligations.
- Mutual Agreement: Both parties agree to terminate the agreement.
Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
Force Majeure
Pressure Washing Hammersmith is not liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Pressure Washing Hammersmith regarding the use of our services and supersede any prior agreements or understandings.